Bendigo Baptist Church holds personal information about people and the activities in which they are involved.

Bendigo Baptist Attendees
The Church collects and holds various personal information (including health information in limited circumstances) about those who attend and/or interact with Bendigo Baptist Church. This includes information collected by the Church as part of its day to day activities. In general, the information is stored on the Church’s internal management system and database. The information collected by the Church includes:
1. Their full name, gender, age and contact details, including postal address, email address and telephone numbers.
2. Their education status (including the name of your education institution).
3. Their marital status.
4. If they are part of a household
Details relating to the households, such as:
1. personal information of their family members;
2. personal details of their children; and if they are under 18, whether they suffer from any allergies or health conditions.
3. identity of persons who have authority to collect their children from activities run by the Church.

Church Personnel
The Church also holds information relating to all its staff, volunteers and group leaders (Personnel) including:
1. the role and activities of the Personnel; and
2. the qualifications held by the Personnel relevant to his or her role, such as working with children status, first aid etc. The Church also records the current status of the qualifications, such as whether the Personnel are in the process of applying for the qualifications.

The Church may also collect information from its attendees regarding the attendee’s use of the Church’s services. This includes:
1. the services that they use and the number and frequency of the use;
2. their involvement in the Church’s ministries;
3. details of donations where receipts for taxation purposes are required;
4. records of visits to them, phone calls with them, and discussions around pastoral matters; and
5. records of any communications that they have with us.

From time to time the Church may conduct a census to update its management system. The Church will record and collect all the personal information that you may provide in your response.

1. The Church regularly records video or images of services and activities at the Church. These videos and images may be used and shown for information, teaching and/or promotional purposes. By attending these services and activities, attendees consent to the Church taking the video and images and using and disclosing them for such purposes. A Recording Disclaimer is posted around the Junortoun Campus, illustrating where attendees can sit and be excluded from being videoed. 

2. In addition, the Church may also install and operate security surveillance cameras for security purposes. The location of these cameras will be notified to all visitors to the extent required by law. The Church may use and disclose the video footage from these cameras for legal and security reasons.

In addition to the above, the Church may also hold any other information you provided to us (whether orally, by mail or email or online). If at any time another person provides personal information about someone to us then we will ask that person to ensure that they have read and understood this policy and separately consented to that personal information being used and disclosed by us for the purposes described below. If attendees/personnel provide personal information about any other person (including their family members), then they must ensure that the person/s has read and understood this policy and consents to us collecting, using and disclosing the information that has been provided as described in this policy.

1. Attendees
The Church uses the personal information about its attendees to:
1. administer the records of their relationship with the Church; and
2. assist the Church in providing services to them, including the check in / check out system for children and youth ministries.

2. Staff, volunteers and group leaders
The Church uses personal information about its Personnel to assess their suitability to perform their role, and to match their skills to particular activities.

3. General
The Church also uses personal information about you:
1. to respond to their queries;
2. to contact and communicate with them;
3. to assist the Church in operating and improving its services;
4. to send information about and invitations to future events, worship services, regular email communications or newsletters (both electronic and hard copy) outlining news, services, events or current issues;
5. to inform them of national and community Christian issues and provide them with an opportunity to respond;
6. for our internal administrative, promotional and planning requirements; and
7. to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics.

4. Opt out
Anyone may opt out of receiving any communications from the Church at any time. If a person wishes to do this, they should make all requests to us (see “Contact” below). The request must indicate whether the person would like to opt out of either, or both, postal and electronic communications.

5. Disclosure
The Church will not disclose personal information about anyone to any person except:
1. on a confidential basis to its Personnel who have a need to know to provide a service to them;
2. on a confidential basis to agents and other service providers that the Church uses in the day to day operations of its activities such as the manager of the Church’s management system; or
3. with their prior consent (for example, in the Church’s directory).

Anyone may request access to personal information we hold about you by writing to the Church at the address below (see “Contact” below). Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (e.g. emailing or mailing it to you).
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request correction of that information by contacting us. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.

Anyone are not obliged to give us their personal information. However, if they choose not to provide the Church with personal details, such as their name or address, the range of options and services available to them may be limited.

If any personal information collected by the Church is stored or managed by a third party on behalf of the Church, the Church will take all reasonable steps to ensure that the personal information will be held, used and disclosed by the third party consistently with the National Privacy Principles. The service provider managing the information for the Church may store certain personal information outside Australia. Anyone consents to the transfer of their information outside Australia by submitting their personal information to the Church.

We have a public website (www.bendigobaptist.org.au) which is available to anyone. There is no personal data stored on this site. If in the future personal data is to be stored online, personal consent will be required and obtained.

We endeavour to keep personal information up to date and accurate. We will also endeavour to protect your personal information from misuse, loss or unauthorised access, modification or disclosure.

In this policy “personal information” has the same meaning as under the Privacy Act 1988.
This policy represents our policy as at 9th August 2022. The Church may change this policy from time to time. Although we intend to observe this policy at all times, it is not legally binding on the Church in any way. From time to time we may regard it as necessary or desirable to act outside the policy. The Church may do so, subject only to any statutory rights you have under the Privacy Act 1988 or other applicable legislation.